Key details

About the Hotel

Schiffbaustrasse 13, Zurich, 8005

Close to the Prime Tower

Great

8.3

/10

4.4

4.1

Loved by Novotel Zurich City West guests

Efficient check-in

Free water bottles

Nice fitness room

Good restaurants

Smooth service

"Nice gym and pool."

Thierry from Switzerland

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"Wonderful swiming pool."

Kateřina from Czechia

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"Hotel provided free storage for our extra luggage while on tour."

Ray S from Australia

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Novotel Zurich City West - Heated indoor pool, family amenities, and direct tram access in Zurich West

Location & Transport

The hotel is located in Zurich West, a 10-minute ride from the main train station and the old town by tram or train. Guests reach the Technopark tram stop in a 2-minute walk, providing direct connections to the airport and central Zurich. Nearby attractions include the Museum of Design, Swiss National Museum, and Lake Zurich.

Dining

The Novotel Café serves international dishes on a terrace with an outdoor dining setup. A kids' corner is available in the restaurant, and the buffet breakfast offers a gluten-free corner. The hotel also provides 24-hour room service and a coffee house on site.

Family & Children

Families have access to a kids' play area with gaming facilities, a children's playground, and an indoor play area with baby safety gates. The hotel offers an Exclusive Family Offer with a second room at 50% off for children. Strollers are available, and the heated indoor pool is open year-round for all ages.

Wellness & Recreation

The hotel has a heated indoor pool open all year, with sun loungers and pool towels provided. A fully equipped fitness centre and fitness/spa locker rooms are available for guests. The indoor play area includes table tennis and a games room.

Business & Services

Six modern conference rooms with natural daylight and high-tech amenities are on site for meetings. The hotel provides a business centre, fax/photocopying, and meeting/banquet facilities. Express check-in/check-out, luggage storage, and a concierge service are available at the 24-hour front desk.

Highlights

Location: 2 min to Technopark tram, 10 min to city centre

Dining: Novotel Café terrace with international dishes

Family: Kids' play area, gaming facilities, Exclusive Family Offer

Wellness: Heated indoor pool, fitness centre, table tennis

Business: Six high-tech conference rooms with natural daylight

Sustainability: Travel Proud certified

“This property strikes me as family-focused, with spacious rooms that comfortably accommodate luggage and kids, plus a convenient tram stop nearby for quick access to Zurich's center; the outdoor dining and play area add to its appeal. The fitness center and pool are pluses, though some may find the pool a bit cool. It's a solid choice for those prioritizing space and family-friendly amenities.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.3/10Review score

View our interactive map

Highlights from guests

Guest ParkingEasy Parking

The underground parking was very convenient. It gave us easy access to the hotel and the city center.

Carlos from Spain

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DiningFood, glorious food!

The breakfast buffet had many options. There were the usual breads and cheeses, plus pancakes and pastries.

Mei from China

Review on

Children's AmenitiesHappy kids!

There is a children's pool available and children's games near reception, a great place for families with children.

Oliver from Australia

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Double Room
2 persons
240 sq. feet
1 Queen-size bed
Air conditioning
Heating
room details
Superior Twin Room
2 persons
240 sq. feet
1 Single bed and 1 Futon mat
Air conditioning
Heating
room details
Superior Queen Room Armchair or Sofa
2 persons
240 sq. feet
1 Queen-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Table tennis

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen
Baby pushchair
Children's menu
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Dine in style at Novotel Zurich City West, where culinary delights cater to a range of tastes and preferences. The Flave of Zürich brings together traditional and modern influences in an inviting atmosphere, making it a perfect spot for family gatherings or casual meals with friends.

Novotel Zurich City West Restaurant photo

The Flave of Zürich

German, International, European

Ambiance

A family-friendly setting that blends traditional charm with modern decor, creating a warm and inviting space for diners.

Key Offerings

Savor a diverse menu that includes vegetarian, vegan, gluten-free, and dairy-free options, catering to every dietary need with flair.

Reservation

Recommended but not required

Open daily from 07:00 AM to 11:00 PM for breakfast, lunch, and dinner.

Novotel Zurich City West Location

Schiffbaustrasse 13, Zurich, 8005

Map view

City landmarks

Museum

Swiss National Museum

1.3 mi

Stadium

Stadion Letzigrund

5000 ft

Mall

Bahnhofstrasse

1.6 mi

Museum

Migros Museum of Contemporary Art

2100 ft

Park

Josefwiese

2200 ft

Park

Lindenhof hill

1.6 mi

Landmark

Zurich

1.4 mi

Museum

Kunsthalle Zurich

2100 ft

Museum

Museum of Digital Art

2300 ft

Museum

Museum of Design

1.1 mi

Landmark

Swiss Finance Museum

2600 ft

Church

Grossmunster

1.8 mi

Landmark

Estatua de Ganimedes

3900 ft

Landmark

Urania Observatory

1.5 mi

Park

Platzspitz park

1.5 mi

Night club

Hive

2300 ft

Landmark

Ethnographic Museum of the University of Zurich

1.5 mi

Church

Kirche St. Jakob am Stauffacher

4200 ft

Museum

Museum of Art

2.0 mi

Museum

Haus Konstruktiv

1.4 mi

Landmark

Swimming Pools Unter Letten

3000 ft

Gallery

Photobastei 2.0

4600 ft

Shopping Area

Markthalle "Im Viadukt"

2300 ft

Shopping Area

Europaallee

1.3 mi

Nearby

Pfingstweidstrasse 96 Toni-Areal

Industrial Design Museum

2000 ft

Hardstrasse 201

Prime Tower

1700 ft

Giessereistrasse 18

Puls 5

500 ft

Giessereistrasse 1

Artbox.gallery

900 ft

Industriequartier

900 ft

Park

Pfingstweid Park

1600 ft

Restaurants

Gourmetbar

100 ft

Schiffbaustrasse 13

Swiss Bistro

100 ft

Schiffbaustrasse 11 Ibis Zurich City West

Aubrey

300 ft

Schiffbaustrasse 10

Angkor

600 ft

18 Giessereistrasse

les halles

800 ft

Pfingstweidstrasse 6

Ristorante Toscano im Puls 5

500 ft

Giessereistrasse 18 Turbinenplatz

HITZBERGER Puls 5

500 ft

Giessereistrasse 18

Lilly Jo

700 ft

Pfingstweidstrasse 16

Brisket Southern BBQ & Bar

1000 ft

Pfingstweidstrasse 6 8005 Zurich

Steiner Flughafebeck

1000 ft

Turbinenstrasse 22 Pfingstweidpark

Equinox

1400 ft

Turbinenstrasse 20

Explore Zurich

Migros Museum of Contemporary Art

10 minutes' walk

Showcasing innovative contemporary art, this museum features rotating exhibitions and free admission every Tuesday.

Puls 5

2 minutes' walk

A unique cultural space with restaurants and shops featuring events and markets throughout the year.

Industrial Design Museum

7 minutes' walk

Focusing on design and architecture, this museum includes a variety of permanent and temporary exhibitions.

Stadion Letzigrund

19 minutes' walk

Home to major concerts and sporting events, this stadium offers a vibrant atmosphere and various events year-round.

Biking along the Zurich Waterfront

10 minutes' walk

With rental bikes available nearby, enjoy picturesque views along the water and relax at scenic spots.

Yoga in the Park

10 minutes' walk

Participate in outdoor yoga sessions at nearby parks, offering tranquility and wellness amidst the city.

Hiking at Üetliberg

30 minutes' drive

For thrill-seekers, trails lead to panoramic views of Zurich, making it a rewarding outdoor adventure.

Swimming at Strandbad Mythenquai

10 minutes' drive

Relax by the lake at this popular beach spot with swimming areas and sunbathing facilities, perfect for families.

Gourmetbar

1 minute' walk

Casual dining with a menu of international dishes and local specialties in a relaxed atmosphere.

Swiss Bistro

1 minute' walk

Authentic Swiss cuisine in a cozy setting, known for fondue and rösti, catering to gluten-free and vegetarian diets.

les halles

3 minutes' walk

A Parisian-style brasserie offering a vibrant atmosphere, seasonal dishes, and a focus on fresh, local ingredients.

Aubrey

1 minute' walk

Sleek dining focusing on seafood and sushi, complemented by a modern vibe and exceptional cocktails.

Artbox.gallery

4 minutes' walk

An art gallery showcasing emerging talents with regular exhibitions and events, perfect for art enthusiasts.

Urania Observatory

25 minutes' walk

An educational venue offering guided tours and stargazing evenings, appealing to families and science lovers.

Zurich Jazz Club

30 minutes' drive

A lively venue hosting local and international jazz artists, great for an evening of music and drinks.

Theater am Neumarkt

30 minutes' drive

A well-known theater featuring a variety of performances, from plays to musicals, suitable for all audiences.

Tips on navigating the city

City Centre
Zurich 28 min · 1.4 mi
Airports
Kloten (ZRH) 18 min · 7.1 mi
St. Gallen-Altenrhein (ACH) 158 min · 65.2 mi
Train
Zürich Hauptbahnhof 27 min · 1.4 mi

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of CHF 32.0 per person.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Portuguese, Greek, Turkish, Arabic, Slovak

Year renovated:

2011

Number of floors:

Number of rooms:

156

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Guests often highlight the spacious rooms at Novotel Zurich City West, and many appreciate being just a few stops away from the city center via convenient transport links. The varied breakfast is also a frequently mentioned positive. Some guests have mentioned that the sofa bed could be more comfortable, but overall, the location near the metro, restaurants, and the bar, plus amenities like the pool, make for a pleasant stay.

Review score

Based on 4 verified reviews

7.3 /10

Very good

100%

Recommend

Staff

8.8/10

Comfort

8.7/10

Free Wi-Fi

7.8/10

Value for money

7.8/10

Pros

Comfortable beds

Friendly staff

Good location

On-site parking

Cons

Rude behavior

Broken windows

based on 1588 reviews

4/5

Gary from United States

Business traveller

Superior Queen Room Armchair or Sofa

3 nights in November 2025

Reviewed: November 29, 2025

7/10

Acceptable Stay

car park tramp station missing amenities slow response

The hotel had a car park located in the building. It was convenient. A tram station was located just around the corner from the hotel. It allowed me easy access to the city center in about ten minutes. Breakfast had amazing service.

The room amenities were missing, requiring me to place orders. Response was very slow.

0 Helpful

john from united kingdom

Business traveller

superior twin room

3 nights in November 2025

Reviewed: February 15, 2026

9.0/10

fantastic stay!

helpful staff convenient location

I found the staff helpful, particularly with parking. the hotel's proximity to the train station was a huge plus, only two minutes to zurich hb by train, and we secured a room early. it was already cleaned. No wait!

i noticed that the air conditioning. this resulted in some discomfort.

Service

9/10

the staff provided excellent service. they always were pretty good. their assistance. they seemed very friendly.

Rooms

8/10

The room was clean and quite spacious. it also had comfortable beds. i found room service available daily. That was great. the room included useful amenities.

Location

10/10

the hotel benefits from a convenient location. the train station is very close. i found the area around the hotel felt safe. the proximity to public transport made it easy to get around.

Dining

9/10

I appreciated the gluten-free options at breakfast. the breakfast buffet offered great choices for everyone. there was a good range of items to select. This impressed me.

Facilities

9/10

the hotel provided a swimming pool. it also had a kids' game area. a gym was available with sufficient equipment! the pool had great hours. i loved the pool. but the gym was also nice!

0 Helpful

Edgar from United Kingdom

Single

superior queen room armchair or sofa

3 nights in November 2025

Reviewed: February 07, 2026

7/10

varied breakfast convenient parking small room unhelpful staff

the breakfast was quite varied i did enjoy it. the hotel also had a nice parking lot it was convenient.

i found some issues first the room felt quite small. secondly the staff did not appear very helpful at times they seemed somewhat indifferent to my needs.

0 Helpful

Martyn from United Kingdom

Family with children

Superior Queen Room Armchair or Sofa

3 nights in October 2025

Reviewed: November 18, 2025

6/10

decent stay BUT some issues

slow drain high fee

The room seemed smaller than expected, especially given the description. I found the shower drain was slow, water pooled during showers. the parking fee felt excessively high. Considering the tight parking spaces. this left me feeling a little frustrated, to be honest.

0 Helpful

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